What Staff Need to Know

Posted: Mar 13, 2020 7:35 PM   |  Updated: Oct 5, 2020 2:57 PM

The health and safety of our community is NAIT’s top priority as we gradually resume activities on our campuses, following provincial direction. 

This page provides staff with the information you need to know as we continue to work through the pandemic, whether you are working from home or on campus. 

On this page:

We are committed to keeping you informed as things change and as we have new or updated information to share. 

All NAIT staff should review the information on this page. NAIT staff are also encouraged to review and bookmark the Relaunch FAQ for Staff (staff login is required), which will be updated often.

If you have questions or want to discuss your personal circumstances, please reach out to your supervisor or department head, or contact your Human Resource Consultant (HRC) or Human Resources Operations Advisor (HRA).

Information for all staff

All staff need to be aware of the safety training requirements and what you need to do if you are working on, or visiting, campus, as we move into our new normal for now. You also need to know what you are required to do if you are sick or required to self-isolate. Processes and requirements change as needed to ensure everyone’s safety. Please review the information on this page regularly. 

Safety requirements for all staff - training and declarations

All staff are required to complete the RCT100 - COVID-19 Awareness Training for Staff (staff login required through the staff portal). Please visit the link for more information on how to access the training. Resources from the training are available for your reference.

After completing the RCT100 - COVID Awareness Training, all staff must complete the Staff Responsibility Declaration and submit the confirmation to your supervisor.

Managing absences (UPDATED)

NAIT understands that these are exceptional times for staff, and absences may be required for a variety of reasons – including childcare, self-isolation, illness, and/or not being able to work from home. As we continue to navigate through our phased, carefully staged relaunch, we’re committed to providing staff with the support they need. The safety and well-being of our staff is, and always will be, a top priority.

Medical absences

Staff who are sick and cannot work are to use casual or general illness leave, whichever applies.

Staff who are legally required to self-isolate and cannot work from home during the isolation period can access their general illness leave for the time required to complete the isolation. The rules around the use of general illness have been temporarily relaxed to accommodate this situation.  

If this situation applies to you, please discuss your need to isolate with your supervisor and Ability Management. Temporary remote work options should be considered first, before the use of general illness. 

NAIT does not currently require staff to obtain sick notes from their doctor for COVID-19 related illnesses.

Staff who are not eligible for paid leave may be able to receive support from the Government of Canada through the Canada Recovery Sickness Benefit if their absence is due to being sick with COVID-19 or if they are required to self-isolate. This benefit cannot be claimed if the employee is receiving paid leave from NAIT. Employees must meet the eligibility criteria established by the Government of Canada. 

Non-medical absences

For staff who need to balance their personal and work situation due to COVID-19, including the need to care for children who may be sick and required to stay home from daycare or school, there are a number of options for taking time off if needed. Options include:

  • Salaried full- and part-time employees can use their 2020 wellness day (AUPE and MAE only) 
  • Special leave days can be used; we’ve temporarily relaxed the rules to allow staff to access these days if you need them 
  • Vacation days can be used 
  • Flexible work options are available (e.g. reducing hours, working different hours)

Staff are encouraged to speak to their supervisor about their specific situation, where needed.

Staff requiring time off to care for children for a reason related to COVID-19 may be eligible for support through the Canada Recovery Caregiving Benefit through the federal government.

Reporting absences

Please make sure you enter all absences, regardless of the reason, through the online absence system (accessible through My Profile) as you normally would. Please use the appropriate leave codes.

Update your contact information

In an emergency, NAIT may need to reach you to confirm you are safe, or to reach your designated contacts. Please take a few minutes to update your contact information and emergency contact information on the My Profile section of the staff intranet. 

Working from home

Staff will continue to work from home unless they need to be on campus to teach a lab or shop, conduct applied research or deliver a service to clients where virtual delivery is not possible.

Working on campus

The health and safety of our community is NAIT’s top priority as we gradually resume activities on our campuses, following provincial direction. We have adopted health and safety measures and introduced requirements for people coming to campus to reduce the risk of transmission of COVID-19.  

Every staff member must follow the steps outlined on the coming to campus checklist. This includes approval to be on campus. Every staff member requires approval to be on campus. If you aren’t scheduled by your supervisor to work on campus, discuss and coordinate your visit with your supervisor.

Masks on campus

Everyone is expected to wear a non-medical mask or face covering in all publicly accessible spaces on our campuses. For information on where masks are required, and how to obtain, use and wash masks, visit

Working alone on campus

If you are among the small number of staff scheduled to work on campus, you may find yourself working alone and should follow safe working alone practices. 

If you are scheduled to work on campus:

  • ensure you coordinate a check-in procedure with your supervisor
  • additionally, you can use the NAIT Alert - Work Alone feature

Staff should also follow these safety precautions:

  • close all doors fully as you exit 
  • do not give unauthorized access into NAIT buildings 
  • know what to do in an emergency
  • know how to call for help 
  • download the NAIT Alert mobile app, where you can access safety features

Cleaning scheduled labs and shops

Custodial Services is replenishing paper towel and soap dispensers, removing garbage and cleaning sinks daily. They are doing the same in labs, but also removing debris from floors, wiping desks and tables, cleaning whiteboards and erasable pen ledges, and washing the floor weekly.

When notified that labs are being used, Custodial Services will sanitize and wipe all touch points in the lab after hours. They do not clean any lab equipment.

Please note that in computer labs, Custodial Services does not clean computers, monitors, mice or keyboards, but will wipe down the desktop surface if it is clear of papers. These areas should be addressed by the individual programs using that space.

Planning resources - safety plans, signs and supplies

The Relaunch Coordination Team has developed guidance on safety, space planning, communication and supplies.

Information for instructors

Information for instructors to support virtual teaching. Understanding and supporting student requirements for the gradual, safe return to campus.  

Responding to active cases of COVID-19 on campus

As an instructor, you may have a role to play in responding to a case of COVID-19 on campus. If so, you will be contacted by the Coordinated Response Team and guided through the process.

The Rapid Response Planning Framework describes how NAIT will report and manage cases of COVID-19. Please read the framework to learn more about the steps in the response.

If a student informs you they have COVID-19 symptoms or have tested positive for COVID-19, remind them to complete a NAIT Health and Safety incident report if they have been on campus or in close contact with a member of the NAIT community in the previous 14 days. The NAIT Health and Safety incident report is an important step that triggers NAIT’s coordinated response. Consult the If You Are Sick page for more information on the process.

Protecting the privacy of staff and students is essential. Never disclose personally identifiable information about a suspected or confirmed case unless you’ve been directed to by NAIT’s Coordinated Response Team.

We understand that students will have many questions as they return to campus. There is a new section in the Relaunch FAQs for Staff related to responding to student questions about cases of COVID-19 on campus.

Support for teaching online

The Teaching Services website should be your first stop in finding resources to support you as you do this work. It has been modified to ensure resources and the latest information is front and centre on the site. Please note that you will a NAIT credential to access the site.

Teaching Services and the equivalent area in Department of Corporate, International and Continuing Education (Instructional Design and Online Learning) teams are providing instructors with support for online delivery on an ongoing basis. 

An educational technology site in Microsoft Teams has also been created for instructors. This site allows for collaboration and sharing of ideas and resources. We encourage everyone to help their colleagues through this transition. Please share best practices, resources and learnings with others as you go, and answer questions where possible.

Further, you can access the TS Knowledge Articles List, an Excel sheet that provides an organized list of resources and videos created by the Educational Technology Group and other instructors that will show you how to use various software programs and platforms.

Supporting your students, communicating to students

Program chairs and instructors are responsible for communicating their online teaching approach and what will be expected of students. We recommend you communicate via email or Moodle regularly.  

Managing student safety training and declarations

Programs are responsible to ensure their students have completed the COVID-19 Awareness Training and completed the student declarations.

Student information

We know that students have many questions. We have created an Information for NAIT Students page that contains important information and answers to frequently asked questions, including classes and programs, international students, student services and supports, and online learning. Instructors are encouraged to review this information.

Maintaining your mental health during the COVID-19 pandemic

NAIT staff and students have access to free and confidential counselling by trained professionals. These services are available 24/7 and can be accessed in crisis situations or be used to improve self-care, mental health and overall well-being. 

Get the support you need