Facilities & Services

Posted: Jan 4, 2021 5:24 AM   |  Updated: Apr 12, 2022 7:57 AM

On this page, you'll find an overview of what is open on campus  and how to access our facilities and services related to the following: 

On this page:

Please review the Coming to Campus Checklist before coming to campus.

Student Service Centre

Service/Facility Status
Student Service Centre

Student Service Centre in-person services are closed until further notice. In the meantime, please use the live online chat option or submit a request using the contact form.

See hours, location, contact information, and services.


Learning and advising

Facility/Service Status
Learning Services

All virtual services remain available. Closed for on-campus services.

  • Available by booked online/phone appointment through our website. Currently appointments are being offered via phone or Teams.
  • Online learning and academic supports for students can also be found on nait.ca/learningservices.
  • For all other questions/inquiries, please email learningservices@nait.ca

Academic Advising for

  • Prospective students
  • International students
  • School of Health and Life Sciences
  • School of Skilled Trades
  • School of Applied Science and Technology

Closed for in-person and drop-in services

  • You can book an appointment with an academic advisor through your MyNAIT Portal. Currently appointments are being offered via phone or Teams.


Academic Advising for JR Shaw School of Business
International and Intercultural Community Centre

The International and Intercultural Community Centre is open

See more information about the International and Intercultural Community Centre.

Library Services 

Library is open

  •  Monday and Friday 8 a.m. to 5 p.m.  
  • Tuesday to Thurs 8 a.m. to 8 p.m.
  • Sunday 12 p.m. to 5 p.m.  

Hours of operation and more information available online.

  • Makerspace (U310) has resumed full operations.  

  • Library Study Lounge (U210) is open 7 a.m.-10 p.m., 7 days a week,

  • Collaboration rooms (U310) are available to be booked.  

Computer Commons

Food and beverages are not allowed at the Computer Commons.

NAIT Assessment Centre

 Open for face-to-face proctoring. 

Student Collaboration and Meeting Rooms
The Office of Equity, Diversity and Inclusion
Nîsôhkamâtotân Centre

Open for 1-on-1, in-person appointments for students.

  • Community space is now open with limited capacity - one person per table

Virtual meetings for the PAY program will continue and are also available to prospective and current students. 

 See hours, locations, contact information and services.

Campus services and lockers

Facility/Service Status
one AT NAIT Card office

Open Monday to Thursday, 9 a.m. to 2 p.m.

Card pickup and mail-out options are available. 

See hours, location and services.

IT Services

Walk up services for staff and students are open with restrictions in place.

Verifications Office

Open 8 a.m. - 8 p.m. Monday to Friday (CAT260) and 8 a.m. - 4 p.m. Saturday and Sunday (D building)


Key and Access Office

Open  8 a.m. - 11:45 a.m. and 1 p.m. - 4 p.m. Monday to Friday


Main Campus 
Lockers can be rented online.

Souch and Patricia campuses 
Lockers can be rented online.

Lockers in the Fitness Weight Centre (FWC) have been transitioned over to the One@NAIT office

Parking Services

 Open Monday to Thursday, 9 a.m. to 2 p.m.

Permits can be purchased online. Contract staff must contact parking@nait.ca for permits. 

See hours, location and contact information.          

Please contact by phone at 780.378.6989 or via email at parking@nait.ca

Conference and Event Services

Contact events@nait.ca to inquire about current service options.

Health and wellness

Facility/Service Status
Health Services

All Health Services locations at NAIT are open. 

  • Main Campus Clinic (S105) open 7:30 a.m. to 3:30 p.m. Monday to Friday (closed for lunch from 11:30 a.m. to 12 p.m.).
  • Patricia Campus Health Office (P130) open 7 a.m. to 3 p.m. Monday to Friday (closed for lunch from 11:30 a.m. to 12 p.m.).
  • Souch Campus Health Office (Z153F) open 7 a.m. to 3 p.m. Monday to Friday (closed for lunch from 11:30 a.m. to 12 p.m.).
Mental Health Resources
  • Well-being education and promotion will take place virtually through social media, webinars, virtual events. See resource and services.
  • NAIT students have access to headversity, a mental wellness app that can help build resilience with personalized tools, exercises, education and health tracking. Access headversity and enter the access code NAITS6 when prompted.
Recreation facilities and Fitness Programs

All of our facilities (Fitness Weight Centre, Arena and Gymnasium) are now open. Please visit HERE for current hours of operation. We are also offering in-person and virtual fitness classes. Visit HERE for more information and to register.

Student Counselling

Counselling services are available virtually, by phone or video.

  • Students can contact Counselling by phone at 780.378.6133, by email at counselling@nait.ca or through my.nait.ca/counselling.
  • Students can also access 24-hour self-check strategies and video counselling at wellnesstogether.ca, a free comprehensive support for all Canadians.
  • Kids Help Phone is 24-hours and not just for kids. Text 686686, call 1-800--668-6868 or chat online at kidshelpphone.ca.
Reflection Rooms

CAT406 and J207 are open for quiet personal reflection or religious observance, with masking and distancing in place.

Visit nait.ca/chaplaincy for updates.

Staff and students can request an appointment with a chaplain by e-mailing chaplaincy@nait.ca. Our chaplaincy roster appears on the pages listed above.

Food and shopping

Service/Facility Status
shop AT NAIT

Open with online and curbside shopping options available, as well as mail-out service available for the NAIT community. 

See hours, locations and services.

Food Services
  • Fresh Express: open Monday to Thursday, 6:30 a.m. to 3 p.m. and Friday, 6:30 a.m. to 2 p.m.
  • Bytes: open Monday to Friday, 7:30 a.m. to 2 p.m.
  • Starbucks CAT: open Monday to Friday, 7:30 a.m. to 2 p.m.
  • CAT Corner Store: open Monday to Friday, 7:30 a.m. to 2 p.m.
  • Common Market: closed
  • Plates: closed
  • Elements: closed
  • Tim Hortons CAT: closed
Retail Meat Store

Open Tuesdays, Wednesdays and Thursdays. 10 a.m. to 5 p.m.


Open for lunch and dinner service.

See hours, and location, and make a reservation.