Facilities & Services

Posted: Jan 4, 2021 5:24 AM   |  Updated: May 5, 2021 5:26 PM

Reduced activity on campus

We are prioritizing the health and safety of the NAIT community and continue to have reduced activity on our campuses to reduce the risk of transmission of COVID-19, following direction from the province.

We are delivering education and services virtually, wherever possible. In-person learning in shops and labs continues where necessary to meet learning outcomes.

Most of our services, including the Student Service Centre, are closed for in-person and drop-in services at this time. Limited services, such as food, are available on campus.

Current facility and service status


  • Staff should only come to campus if scheduled to work on campus or if you have permission from your supervisor. Please see building access information on the Information for Staff page.  

Students, clients and visitors

  • Students, clients and visitors should review and follow the requirements on the Coming to Campus checklist before visiting NAIT campuses.

Review the steps you need to take before coming to campus and the requirements for staying safe on campus.

Facilities and services status

Check the table below for the current status of facilities and services, and for alternative means of access where applicable. This table will be updated as access changes. At times, our in-person services will be impacted by provincial public health orders.

On this page:

Student Service Centre

Service/Facility Status
Student Service Centre

Closed for in-person and drop-in services

  • For student inquiries  – including those regarding Student Awards and Financial Aid  – contact us by phone at 780.471.6248 or via  online form
  • For Continuing Education inquiries, contact us by phone at 780.378.6990 or by email at ContinuingEducation@nait.ca

Learning and advising

Facility/Service Status
Learning Services

Closed for in-person and drop-in services. 

  • Available by booked online/phone appointment through our website.
  • Online learning and academic supports for students can also be found on our site.
  • For all other questions/inquiries, please email learningservices@nait.ca

Academic Advising for

  • Prospective students
  • International students
  • School of Health and Life Sciences
  • School of Skilled Trades
  • School of Applied Science and Technology

Closed for in-person and drop-in services

  • You can book an appointment with an academic advisor through your MyNAIT Portal. Currently appointments are being offered via phone or Teams.
Academic Advising for JR Shaw School of Business

Closed for in-person and drop-in services

International Centre

Closed for in-person and drop-in services

  • International student advisors will assist via phone, Skype or Teams. To request an appointment, register for an immigration workshop, or submit an inquiry, please email internationalcentre@nait.ca
Library Services 

As of April 6, the library space (U310) is closed. In the meantime, in-person services will be provided at the 3rd floor library door. All virtual services remain available. Visit library.nait.ca for details. 

  • Print materials, laptops and/or other technologies can be borrowed from the library. Find out how.
  • The Study Lounge (U210) and Makerspace (U310) are closed.
Computer Commons


Patrons must wear masks. Food and beverages are not allowed at the Computer Commons.


NAIT Assessment Centre

 Open for face-to-face proctoring. 

Student Collaboration and Meeting Rooms


  • Students are encouraged to use NAIT's online learning platforms for any group work or collaboration. Group study is not permitted on our campuses.

Campus services and lockers

Facility/Service Status
one AT NAIT Card office

Closed for in-person services.

  • Card pickup and mail-out options available.
  • Photo upload mandatory for all students and staff.
  • More information can be found online.
IT Services

Open for walk-up services for staff and students.

Key and Access Office

Open via “appointment” only.

  • Contact by phone at 780.378.8299 or email at keys@nait.ca
  • Instructions are sent via email for visiting which includes hours and safety protocols.
  • NAIT Protective Services (NPS) located in D104 will be accepting key returns. Contact keys prior to returning keys

Visit Keys and Access for general information.


Main Campus 
Lockers can be rented online.

Souch and Patricia campuses 
Lockers can be rented online.

Weekly rentals
A variety of shorter rental periods (2, 4, 6, 8 or 10 weeks) will be available at a special rate. Please note the weekly term rentals begin from the day you reserve your locker.

Parking Services

Closed for in-person services.

Conference and Event Services Contact events@nait.ca to inquire about current service options.

Health and wellness

Facility/Service Status
Health Services

All Health Services locations at NAIT are open.

  • Main Campus Clinic (O119) open 7:30 a.m. to 3:30 p.m. Monday to Friday (closed for lunch from 11:30 a.m. to 12:15 p.m.).
  • Patricia Campus Health Office (P130) open 7 a.m. to 2 p.m. Monday to Friday (closed for lunch from 11:30 a.m. to 12 p.m.).
  • Souch Campus Health Office (Z153F) open 7 a.m. to 3 p.m. Monday to Friday (closed for lunch from 11:30 a.m. to 12 p.m.).
Recreation facilities


Student Counselling

Closed for in-person and drop-in services

  • Students can contact Counselling by phone at 780.378.6133, by email at counselling@nait.ca or  through our online contact form.
  • Students can also access video counselling service 24 hours a day through MyWellness, a support provided by the NAIT Students Association.
Reflection Rooms


  • If you are seeking spiritual support or guidance, please connect virtually with one of NAIT's volunteer chaplains. Email chaplaincy@nait.ca to book an appointment.

Food and shopping

Service/Facility Status
shop AT NAIT

Open for in-store shopping and online order pick-up. Please check our hours of operation.

Food Services

The following locations are open:

  • Fresh Express: 7 a.m. - 2 p.m.

*Please note, all hours are subject to change

Seating areas for eating


  • Microwaves in public spaces will not be available due to the risks associated with high-touch surfaces and line-ups.
Retail Meat Store Closed


Facility/Service Status
A, B, C, CAT, D, F, G, H, HET, J, L, N, O, PIC, T, U, V, W, X and Y

Open for shops, labs, select scheduled activities and limited services. Staff access with manager approval.

  • Computer commons are open for student use only

Staff access only with approval.

Patricia, Souch, Spruce Grove Open for shops, labs, select scheduled activities and limited services. Staff access with manager approval.

Campus Maps

View the Main Campus building status and entrance map (pdf)  

View the Souch Campus entrance map (pdf)

View the Patricia Campus entrance map (pdf)