Facilities & Services

Posted: Mar 18, 2020 6:43 PM   |  Updated: Oct 13, 2020 10:04 AM

Reduced activity on campus

We are taking a phased approach to reopening our campuses that prioritizes the health and safety of the NAIT community. We will continue to deliver education and services virtually, wherever possible. At the same time, we are offering in-person learning in shops and labs where necessary, and are re-opening select in-person services on campus. Activity on our campuses will continue to be reduced to lessen the risk of transmission of COVID-19 following direction from the province.


  • Staff should only come to campus if scheduled to work on campus or if you have permission from your supervisor. Please see building access information on the Information for Staff page.  

Students, clients and visitors

  • Students, clients and visitors should review and follow the requirements on the Coming to Campus checklist before visiting NAIT campuses. Only come to campus for scheduled labs, shops or classes, or to access one of the few services open on campus. We ask that you come directly for your scheduled activity and leave immediately afterwards, and that you use online collaboration tools for group work.

Review the steps you need to take before  coming to campus and the requirements for  staying safe on campus.

View the Main Campus building status and entrance map (pdf)  

View the Souch Campus entrance map (pdf)

View the Patricia Campus entrance map (pdf)

Facilities and services status

Check the table below for the current status of facilities and services, and for alternative means of access where applicable. This table will be updated as access changes.

On this page:

Student Service Centre

Service/FAcility Status
Student Service Centre

Closed for in-person and drop-in services

  • For student inquiries  – including those regarding Student Awards and Financial Aid  – contact us by phone at 780.471.6248 or via  online form
  • For Continuing Education inquiries, contact us by phone at 780.378.6990 or by email at

Learning and advising

facility/service status
Learning Services

Closed for in-person and drop-in services. 

  • Available by booked online/phone appointment through our website.
  • Online learning and academic supports for students can also be found on our site.

Academic Advising for

  • prospective students
  • international students
  • School of Health and Life Sciences
  • School of Skilled Trades
  • School of Applied Science and Technology

Closed for in-person and drop-in services

  • Contact the Student Service Centre  by phone at 780.471.6248  to book an appointment.  Currently appointments are being offered via phone, Skype or Teams.
Academic Advising for JR Shaw School of Business

Closed for in-person and drop-in services

International Centre

Closed for in-person and drop-in services

  • International student advisors will assist via phone, Skype or Teams. To request an appointment, register for an immigration workshop, or submit an inquiry, please email
Library Services and Computer Commons

Library Services (U310) is open with limited capacity and services.

  • Print materials, laptops and/or other technologies can be borrowed from the library. Find out how.
  • NAITSA Computer Commons (W203) is open. CAT Computer Commons (CAT215) is closed. The Study Lounge (U210) and Makerspace (U310) are  closed.
  • Hours of operation and more information are available online.

Patrons must wear masks. Food and beverages are not allowed at the library and Computer Commons.

NAIT Assessment Centre

Open for face-to-face proctoring.

Student Collaboration and Meeting Rooms


  • Students are encouraged to use NAIT's online learning platforms for any group work or collaboration.

Campus services and lockers

facility/service Status
one AT NAIT Card office

Open in South Lobby (O112).

  • Card pickup and mail-out options available.
  • Photo upload mandatory for all students and staff.
  • Hours of operation and more information can be found online.
IT Services

Open for walk-up services for staff and students.

Key and Access Office

Closed for in-person and drop-in services.

  • NAIT Protective Services (NPS) located in D104 will be accepting key returns.
  • Employees and supervisors should contact to confirm key lists prior to visiting NPS.

Main Campus 
Lockers can be rented online beginning August 24.

Souch and Patricia campuses 
Lockers  can be rented online beginning August 28.

Weekly rentals
A variety of shorter rental periods (2, 4, 6, 8 or 10 weeks) will be available at a special rate for Fall 2020. Please note the weekly term rentals begin from the day you reserve your locker.

Parking Services

Closed for in-person services. Parking fees are currently being waived for staff, students and visitors through December 2020. If you are parking on campus, permits are currently not required. 

Conference and Event Services Physically distanced catering and event service options are available

Health and wellness

facility/service status
Health Services

All Health Services locations at NAIT are open.

  • Main Campus Clinic (O119) open 7:30 a.m. to 3:30 p.m. Monday to Friday (closed for lunch from 11:30 a.m. to 12:15 p.m.)
  • Patricia Campus Health Office (P130) open 7 a.m. to 2 p.m. Monday to Friday (closed for lunch from 11:30 a.m. to 12 p.m.)
  • Souch Campus Health Office (Z153F) open 7 a.m. to 12 p.m. Monday to Friday
Recreation facilities


Student Counselling

Closed for in-person and drop-in services

  • Students can contact Counselling by phone at 780.378.6133, by email at or  through our online contact form.
  • Students can also access video counselling service 24 hours a day through MyWellness, a support provided by the NAIT Students Association.
Reflection Rooms


  • If you are seeking spiritual support or guidance, please connect virtually with one of NAIT's 9 volunteer chaplains. Email to book an appointment.

Food and shopping

Service/Facility Status
shop AT NAIT

Open for in-store shopping and online order pick-up. See specific dates and times below. Regular hours resume Sept. 14.

Monday to Friday Special start of term hours
Aug. 24 - Sept. 4 8 a.m. - 3:30 p.m.
Sept. 8 - Sept. 11 8 a.m. - 6 p.m.
Saturdays Start of term hours
Aug. 29 10 a.m. - 2 p.m. 
Sept. 5 9:30 a.m. - 3:30 p.m.
Sept. 12 10 a.m. - 2 p.m.
  •  online remains  in service, and  we are still shipping orders daily.
  • Curbside pickup is available Monday to Friday from 10 a.m. - 4 p.m. (excluding statutory holidays). Follow the instructions on the shop AT NAIT website
Food Services

We are pleased to be opening a selection of food service locations to serve those required to be on campus this fall. Beginning Sept. 8, the following locations are open*:

  • Bytes (HP Centre): 7:30 a.m. – 3 p.m.
  • Fresh Express: 7 a.m. – 1 p.m.
  • Starbucks (CAT): 7:30 a.m. – 3 p.m.
  • One World: 10:30 a.m. – 1:30 p.m.
  • Ernest’s: 11:30 a.m. – 12:30 p.m. and 6 p.m. – 7:15 p.m. 
  • Elements (Souch): 6:45 a.m. – 12:30 p.m.
  • Plates (Patricia): 7:00 a.m. – 1 p.m.

*Please note, all hours are subject to change

Seating areas for eating

  • Seating areas for eating will be available in CAT Square, Starbucks (CAT), Fresh Express, Bytes and Common Market. There will also be seating areas at Souch and Patricia Campus.
    • Additional eating areas are available in buildings/wings CAT, G, H, HET, J, L, S, V and W and are indicated by signage.


  • Microwaves in public spaces will not be available due to the risks associated with high-touch surfaces and line-ups.
Retail Meat Store Open Tuesday to Thursday from 10 a.m. to 5 p.m.


facility/service status
A, B, C, CAT, D, E, F, G, H, HET, J, L, N, O, PIC, S, T, U, V, W, X and Y

Open for shops, labs, select scheduled activities and limited services. Staff access with manager approval.

  • Computer commons are open for student use only

Staff access only with approval.

Patricia, Souch, Spruce Grove Open for shops, labs, select scheduled activities and limited services. Staff access with manager approval.