NAIT's Response to COVID-19

Facility and services status

Posted: Mar 18, 2020 6:43 PM   |  Updated: Aug 13, 2020 3:58 PM

Select rooms and buildings on Main Campus have reopened for scheduled activities.

We are taking a phased approach to reopening our campuses that prioritizes the health and safety of the NAIT community. We will continue to deliver education and services virtually, wherever possible.  Activity on our campuses will continue to be limited to reduce the risk of transmission of COVID-19 following Government of Alberta direction.  

  • Staff should only come to campus if scheduled to work on campus or if you have permission from your supervisor. Please see building access information on the Information for Staff page.  

  • Students, clients and visitors should only come to campus for scheduled labs, shops, classes or corporate training. Students can also use NAIT’s computer lab in CAT if needed. We ask that you please come directly for your scheduled activity and leave immediately afterwards.

Review the steps you need to take before  coming to campus and the requirements for  staying safe on campus.

Please view the Main Campus map to see the current status of buildings and wings.

Check the table below for the current status of facilities and services, and for alternative means of access where applicable. This table will be updated as access changes.

Service/Facility Status
Student Service Centre

Closed for in-person and drop-in services

  • For student inquiries  – including those regarding Student Awards and Financial Aid  – contact us by phone at 780.471.6248 or via  online form
  • For Continuing Education inquiries, contact us by phone at 780.378.6990 or by email at 
Library and Learning Services

Closed for in-person and drop-in services: U210 Study Lounge, W203 NAITSA Computer Commons, U310 Makerspace, collaboration rooms and computer area.

  • Certain Library services and technology loans can be accessed by appointment Monday to Friday between 8 a.m. and 4 p.m. Closed on weekends and stat holidays. Please call 780.471.8777 before visiting.
  • Online resources are available for Library and Learning Services.
Conference and Event Services Physically distanced catering and event service options will be available beginning Aug. 31.
shop AT NAIT

Open for in-store shopping and online order pick-up. See specific dates and times below. Regular hours resume Sept. 14.

Monday to Friday Special start of term hours
July 27 - Aug 7 10 a.m. - 2 p.m.
Aug. 10 - Aug. 21 8 a.m. - 1 p.m.
Aug. 24 - Sept. 4 8 a.m. - 3:30 p.m.
Sept. 8 - Sept. 11 8 a.m. - 6 p.m.
Saturdays Start of term hours
Aug. 29 10 a.m. - 2 p.m. 
Sept. 5 9:30 a.m. - 3:30 p.m.
Sept. 12 10 a.m. - 2 p.m.
  •  online remains  in service, and  we are still shipping orders daily.
  • Curbside pickup is available Monday to Friday from 10 a.m. - 2 p.m. (excluding statutory holidays). Follow the instructions on the shop AT NAIT website

eat AT NAIT is pleased to be opening a selection of food service locations to serve those required to be on campus this fall. 

Effective Aug. 31 – Sept. 7*

  • Bytes (HP Centre):  8 a.m. – 12 p.m. 
  • Ernest’s: 11:30 a.m. – 12:30 p.m. and 6 p.m. – 7:15 p.m. 
  • Elements (Souch): 7:30 a.m. – 1 p.m. 
  • Plates (Patricia): 7:30 a.m. – 1 p.m.

Effective Sept. 8*

  • Bytes (HP Centre): 7:30 a.m. – 3 p.m.
  • Fresh Express: 8 a.m. – 1 p.m.
  • Starbucks (CAT): 7:30 a.m. – 3 p.m.
  • One World: 10:30 a.m. – 1:30 p.m.
  • Ernest’s: 11:30 a.m. – 12:30 p.m. and 6 p.m. – 7:15 p.m. 
  • Elements (Souch): 7:30 a.m. – 1 p.m.
  • Plates (Patricia): 7:30 a.m. – 1 p.m.

*Please note, all hours are subject to change

Seating areas for eating

  • Seating areas for eating will be available in CAT Square, Starbucks (CAT), Fresh Express, and Bytes. The seating area in Common Market will not be open. There will also be seating areas at Souch and Patricia Campus.


  • Microwaves in public spaces will not be available due to the risks associated with high-touch surfaces and line-ups.
Recreation facilities


Academic Advising for

  • prospective students
  • international students
  • School of Health and Life Sciences
  • School of Skilled Trades
  • School of Applied Science and Technology

Closed for in-person and drop-in services

  • Contact the Student Service Centre  by phone at 780.471.6248  to book an appointment.  Currently appointments are being offered via phone, Skype or Teams.
Academic Advising for JR Shaw School of Business

Closed for in-person and drop-in services

International Centre

Closed for in-person and drop-in services

  • International student advisors will assist via phone, Skype or Teams. To request an appointment, register for an immigration workshop, or submit an inquiry, please email
Student Counselling

Closed for in-person and drop-in services

  • Students can contact Counselling by phone at 780.378.6133, by email at or  through our online contact form.
  • Students can also access video counselling service 24 hours a day through MyWellness, a support provided by the NAIT Students Association.
Computer Commons (CAT 215)

As of Monday, June 8, the Computer Commons will be open in CAT 215  from 8 a.m. to 6 p.m. Monday to Friday, and 10 a.m. to 4 p.m. Saturday and Sunday.

  • Closed on statutory holidays.
  • Open only to the NAIT community, and student/staff ID cards will be required.
  • Please note that these spaces are open to support students who cannot access online learning from home. We ask that if you can use your own technology to access your courses, please do so and leave these labs for those who need it. 
Parking Services

Closed for in-person services. Parking fees are currently being waived for staff, students and visitors through December 2020. If you are parking on campus, permits are currently not required. 

NAIT Assessment Centre

Open for face-to-face proctoring.

Health Services Moved to CAT 127. Open 8 a.m. to 4 p.m. Monday to Friday
one AT NAIT Card office Now located in CAT Computer Commons. Open 8 a.m. to 3 p.m. Monday to Friday.
IT Services

Open for walk-up services for staff only until September 7. Starting September 8, walk-up services will be available for staff and students.

Key and Access Office

Closed for in-person and drop-in services.

  • NAIT Protective Services (NPS) located in D104 will be accepting key returns.
  • Employees and supervisors should contact to confirm key lists prior to visiting NPS.
C, CAT, E, F, G, L, PIC, W and Y

Open for select scheduled activities and staff access with approval.

  • Computer commons are open for student use only.
A, B, D, H, J, N, O, S, Tower, U, V, X, HET, PEB, PE

Staff access only with approval.

  • U-Wing access by appointment only. 
Patricia, Souch, Spruce Grove Campuses are accessible to staff only with approval.
A  - Western corridor Closed. The thoroughfare between X, G and F that leads to U through the eastern corridor in A will be open for foot traffic. 
E - Western portion The western portion of E-Wing will be closed on all floors, except for the thoroughfare area near G and F.